Legal

Privacy Policy

How Saldo Metrics collects, uses and protects personal data.

Last updated: July 2026

Who we are

Saldo Metrics provides profit analytics for e-commerce businesses. This policy explains how we handle personal data when you use our website and application. You can reach us any time via the contact page.

Data we process

Account data: name, email address and login credentials when you create an account. Commerce data: when you connect a store, advertising or email platform, we import the data needed to compute your analytics (orders, customers, products, costs, ad spend). You remain the controller of this data; we process it on your instructions to provide the service.

How we use data

We use data solely to operate, secure and support the service. We do not sell personal data and we do not share it with third parties for advertising.

Legal bases

We process data to perform our contract with you, to pursue our legitimate interest in operating and securing the service, and — where required — based on your consent, which you can withdraw at any time.

Storage & security

Data is stored within the European Union, encrypted in transit, and isolated per customer at the database layer. Access is restricted to what operating the service requires.

Your rights

Under the GDPR you can request access, rectification, erasure, restriction and portability of your personal data, and you may lodge a complaint with your supervisory authority. Contact us and we will respond promptly.